Learning to Live, Every Day
We like to think of our Day Care Hospice as a haven where patients can come, for the day, to learn how to live life anew – finding new, positive ways of thinking about their circumstances.
Here are our replies to some of the questions most frequently asked by patients considering Day Care, but if you have a query not covered below please do not hesitate to call us on 01606 551246 any time between 9 am and 5 pm Monday to Friday.
Who can attend a day hospice?
Anyone with a life threatening illness, who needs help with symptoms, emotional/psychological support, social support or spiritual care.
How do I get there?
Free transport is available either by car using volunteer drivers or by hospice ambulance, which is able to transport wheelchairs. Also NHS ambulances can be arranged where necessary.
Where does it take place?
Within the purpose-built Day Hospice at St Luke's. There is a large lounge, disabled toilet facilities, therapy rooms, a Quiet Room, dining room and patio area.
How often would I come?
Either weekly or fortnightly, depending on need. You would have an initial assessment at the hospice to determine this.
How long would I attend for?
There is no standard length of time. It will depend on individual circumstances. Everyone is reviewed 3-monthly by the hospice team. Some people may no longer require input from the hospice and may be discharged back to the care of their GP or other community professional.
What are the benefits of Day Hospice?
You are able to discuss your worries and concerns with professionals who understand how you feel and are able to give you the help and support you need. Help and support is also available to family and carers.
How would I get referred?
Any professional involved in your care can refer to the hospice. We welcome enquiries and informal visits can be arranged.
What about food and drink?
Free refreshments are provided throughout the day including pre-lunch drinks, home-cooked lunch, and afternoon tea with freshly baked cakes. Any special dietary needs can be catered for.
What about my medication?
You need to bring your own medication with you if you require them during the day. They will remain your property and responsibility while you are with us.
What if I need help?
Professional, well-trained staff are on hand to give you whatever help you need with personal care and mobilizing. There are disabled facilities at the Day Hospice.
Will I see a doctor?
Everyone sees a member of the hospice medical team when they first start. After that a doctor is usually available for advice. Day Hospice patients remain under the care of their GP, but the hospice medical team are available to give expert symptom control advice and will liaise with your GP.
What if I have an appointment?
Even though it is best if you attend regularly, allowances are made for appointments. Just let us know in advance and we can cancel your Day Hospice.
Do I have to come regularly?
There are 15 places a day in the Day Hospice. You will be given a place and attend weekly or fortnightly. To get the best benefits from the service you need to attend regularly.
Can someone come with me?
You can bring a member of your family or a friend when you come for assessment and your first time at Day Hospice. Unfortunately, there is not enough room for everyone to bring someone with them all the time. Staff are always available to speak to family about any concerns, either in person or by phone.
What if I'm not well?
People don't have to be well to attend Day Hospice. In fact, we are here to help particularly when people are unwell. So if possible, please still come. If you can't, please let us know so we can cancel transport and just come along to your next session as usual.
What usually happens during the day?
The day starts at 10am and refreshments are served on arrival. A member of the catering team comes to take lunch orders. Everyone has their own personal (primary) nurse who spends time with them and helps to identify and deal with any problems. Complementary therapies are available, also physiotherapy and advice from the medical team. The Family Support Team is available for counselling and financial advice following referral and people can be seen at the Day Hospice or at home. You may have a pedicure, a manicure and have your hands waxed during the day. But if you just want to relax and put your feet up in a pleasant, friendly environment, that's okay too! Lunch is at 12 noon and home time at 3pm.
What/Who is the Hospice Team?
The team are all the people who work at the hospice. All the professionals involved in a person's care may be called an MDT meaning Multi-disciplinary Team. This may include: *doctors, *nurses, *counsellors, *social workers, *physiotherapist, *complementary therapist, dietician, *occupational therapist, speech therapist, District Nurse, Macmillan nurse, GP, *Consultant and *Chaplain. All those with a * are found at the hospice. The hospice team also includes administration staff, catering staff, cleaners, volunteers (including drivers and receptionists) and educational staff. Everyone works together as a team to ensure patients get the best quality care possible.
