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Delivery Schedule We will seek to dispatch your order as soon as possible, but at peak periods please allow 28 days. Last orders for guaranteed Christmas delivery must be received by 4th December.

Back Orders Back Orders If your item is not in stock, we will back order for you if this is possible. You will always be emailed with the option to cancel if we can not fulfill your order or you would rather not wait. Alternatively, if you would like to check we have items in stock before you place your order, please ring 01606 555687.

Credit Card Security Your order will be processed by WorldPay plc, who specialise in the secure online capture and processing of online transactions. The credit card form is secure and all processing of your order is automatic.

Guarantee If you are not happy with your goods, please return them within 14 days and we will provide a full refund.
© St Lukes Hospice 2007 • Refund Policy