Staff at St Luke’s (Cheshire) Hospice were described as ‘absolutely brilliant’ during their most recent Care Quality Commission (CQC) inspection.
St Luke’s was praised for its positive culture and for promoting “a ‘focus on living’ approach to care which supported people, and their families, to enjoy the time they had together and enhance their feelings of wellbeing”.
The hospice was assessed to be safe, effective, caring, responsive and well-led and was recognised for the quality of its physical, emotional and holistic care. Special mention was given to the kind and caring relationships forged between staff, patients and carers. The increasing amount of outreach and community work undertaken by St Luke’s was also acknowledged with praise given for the effectiveness of partnerships between the Hospice and its extensive network of external professionals.
Chair of Trustees, Richard Parker, was delighted with the report’s findings. “It is very satisfying to see the CQC acknowledge the amazing quality of care offered by St Luke’s,” he says. “We are all very proud and the report’s findings stand as a true testament to all that we achieve here and to the increasing impact we are having in the wider Cheshire community”.